Shipments
We strives to ship “In-Stock” orders within one business day of receiving the order（Wholesale orders depend on the date of the contract）. Shipping times may vary depending on the contents of your order. We will only ship an order once it is 100% in stock. We does not ship partial orders unless requested by the customer, at which time additional shipping charges may apply. If you need your order by a specific date, it is important to contact us so that we may assist you. Once you have placed your order, it is important to log into your Account page to review your order status, expected ship date, order updates and order history.
Taxes
Please be advised that your country may impose duty fees, or other taxes based on the product origin and/or value. These fees and taxes are based on your country’s import policy, and may be imposed in addition to the purchase price and shipping/handling fees collected by us prior to shipment. All such fees and taxes are the sole responsibility of the recipient and any and all charges incurred by LINK-LOCK will be charged to the customer. LINK-LOCK is not responsible for such fees/taxes on returned items. If you are concerned about possible additional charges, please contact your local Import/Customs authority for more information. All charges, sales, returns, and exchanges will be calculated in US dollars. LINK-LOCK is not responsible for fluctuations in currency value.
International customers are responsible for understanding their country’s international buying laws, and should be aware that all international purchases are subject to additional brokerage, duty or tax fees that are collected at the time of delivery unless otherwise noted by LINK-LOCK. LINK-LOCK is not responsible for these charges as we have no affiliation with tax systems set forth by international countries. If the consignee/receiver refuses to pay these additional charges at the time of delivery, We will instruct the shipping carrier to abandon the package. Abandoned packages are destroyed at the shipping warehouse at your local pickup facility. We will not be held responsible for any abandoned packages due to these circumstances.
Shipping
Unless otherwise stated or a wholesale order, the price of our products is not included in shipping, even if you do not appear on the order page, we still have to charge you shipping and taxes, because our customers come from all over the world, Our international shipping rates depend on weight and volume. our automated shipping template is not perfect, please contact us to calculate the shipping and taxes before placing an order,In the case that there is no shipping cost on the order page, you can pay directly for the items in your shopping cart and note your desired delivery date on the order, we will evaluate it, and we will need to weigh and measure the package before getting the confirmed shipping cost, and let you know by email. Then you decide if you want to keep the order, and if you continue to ship, we will send you the payment URL for the shipping cost, and the warehouse will ship it once we have received your payment and shipping costs. If you feel that the shipping cost is not suitable, we can adjust the delivery date to reduce the shipping cost or cancel the order and issue a refund.
It’s a bit of a hassle, but it’s the most reasonable, so you don’t overpay for shipping because we have reserved incorrect weight information, and we don’t lose money because of inaccurate weight information. And the cancellation rate of orders is reduced
If you are a wholesale customer and this policy does not apply, please contact one of our wholesale representatives
Various shipping methods to reach you:
1. Express Courier
(About 3-10 days after delivery): Expedited Express
(About 10-45 days after delivery): Standard Shipping
3. Ocean transportation – Shipping Rate By Sea
(Take about 30-60 days for transportation)
We provide this shipment way for the wholesale customers all over the world
4. Rail transportation
(About 10-20 days for transportation)
This shipment way is provided for some wholesale customers which is accessible. For the railway transportation, it fits for the countries around China, such as Russia, Tajikistan, Kazakhstan, Kyrgyzstan, Uzbekistan, etc.
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